At Penfield Veterinary Hospital, we always strive to provide the highest quality of patient care and unsurpassed customer service.


How Did We Do?

In this age of technology, the internet has become the primary source of information regarding veterinary care options available for your beloved pets. By sharing your personal experiences at our hospital, you can enable others to gain an insight into the veterinary care we can provide. To share your experience, please click on one of the links below. You will be redirected to a site with an option to write a review (you may have to register with the site first), and you can add a message with your thoughts.

Our Reviews

We appreciate your willingness to share your thoughts and thank you for your feedback. Please feel free to call us if we can be of further assistance or if you would like to share your thoughts in person. Thank you for your continued support!

I can’t imagine taking my fur babies anywhere but to Penfield Veterinary. The office staff and techs are so professional and friendly. Dr. Herrema is absolutely exceptional!! His knowledge and expertise, along with his patience, compassion, and caring, kind character put him in a league of his own. I have such peace of mind knowing the trust I have in him and everyone there! I’ve recommended clients and friends there and no one is ever disappointed!
Nicole P.

Great doctors that are caring and have the best interest of your pet.

The absolute finest veterinary practice I have encountered.
Celia C.

If I could give 10 stars I would. The staff is amazing, they are friendly and they actually LISTEN to the pet owners. We took our beloved dog here for 10 years until we made the tough decision to say goodbye. I can’t recommend it enough.
Liz D.

We have been bringing our dogs here for over 20 years. the physicians are very professional, know everything, and are mindful of the costs of services. Dr. Thornton is fantastic. She explained her reasoning for performing certain tests and what her thinking behind the diagnoses are. She reviewed several treatment options with us and made recommendations that were best for our dog and reasonable for us! We will continue to bring our pets here.
Katya M.

After having my concerns ignored by my previous vet, I looked for a second opinion. The folks over here at Penfield Vet are wonderful. They listen and really try to figure out what’s going on. They care for your pet on a deep level. After one visit they have already exceeded my expectations and I am confident they are going to help my cat Smokey feel better in no time!
Anna C.

They are so helpful and welcoming. Each vet is thorough and we have had great experiences with our dogs and cats! Highly recommended and easy to get appointments!
Katie M.

Caring, friendly, professional, and well equipped. They have an excellent distancing and masks protocol so that owners can wait in their car and talk with the vet by phone during the exam.
Mark P.

Everyone at Penfield Veterinary Hospital makes you and your 4-legged family member feel at home! We board our dachshund there and he’s so loved and cared for. Our cats received veterinary care there, as well, and we wouldn’t go anywhere else.
Anneliese D.

One of my favorite MVA hospitals. Amazing staff helpful compassionate. All doctors my pets have seen have been wonderful. One of my dogs was tragically attacked and they were great with me and him!
Jennifer M.

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