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Open Saturdays
Welcome To
Penfield Veterinary Hospital
Personalized Veterinary Preventive Care
Pet Wellness & Sickness Exams
Vaccinations
Flea & Tick Prevention
Spay & Neuter
Blood, Urine, and Fecal Testing
Animals We See: Dogs, Cats
Neighborhoods We Serve: Penfield, Webster, Rochester
Hours
Monday - Thursday:
8:00am - 6:00pm
Friday:
8:00am - 5:00pm
Saturday:
8:00am - 2:00pm
Closed Now
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About Us
Primary Care Veterinarian in Penfield & Surrounding Areas
At Penfield Veterinary Hospital, we provide primary care, boarding, and grooming to dogs and cats in the Penfield, Webster, and Rochester areas. Penfield Veterinary Hospital is a progressive practice that delivers high-quality veterinary care with compassion and understanding. We emphasize pet owner education, empowering you to make the best decisions for your companion. As pet owners and animal lovers ourselves, we recognize the importance of providing care that’s responsive to the needs of pets and their people. That’s why we truly value what you have to say. You’re the one who spends the most time with your pet, observing changes in health and behavior. Listening to your concerns is essential to our role and our ability to effectively care for your furry family member. When you choose Penfield Veterinary Hospital, you’re choosing a partner you can rely on to help your pet achieve optimal health and wellness.
Special Offers
Care for your pets with these limited-time offers.
Current Promotions
15% Off Life-Saving Prevention*
Parasites can kill—But you can protect! Now through June, 30, 2025, save on vital care for your pet.
ProHeart® 12 (moxidectin) for dogs: 1 dose, 1 year of heartworm protectionxs
Simparica® (sarolaner) chewable for dogs: 1 chewable, 35 days of flea-&-tick protection
Revolution® Plus (selamectin and sarolaner topical solution) for cats: 1 application, 1 month of protection
Simparica TRIO® (sarolaner, moxidectin, and pyrantel chewable tablets) for dogs :1 chewable, triple protection
*Valid 4/1 – 6/30/2025. In-hospital purchase only. Cannot be combined with other promotions or discounts except for Thrive Plus member discounts and other parasite treatment related offers and promotions. Discount applies to ProHeart 12, Simparica 6-packs, Simparica Trio 6-packs, and Revolution Plus 6-packs only. Availability of products may vary. While supplies last. The offer does not include the cost of additional services, such as exams or diagnostic tests, that may be needed to fulfill a parasiticide prescription. See IMPORTANT SAFETY INFORMATION and full prescribing information at ProHeart12PI.com; SimparicaPI.com; RevolutionPlusPI.com; and SimparicaTrioPI.com.
$100 OFF Dental Cleanings
Brighter smiles mean a brighter future! Annual dental cleanings can extend your pet’s life, prevent disease, and help detect oral cancers. Call to schedule today!
*Blood and urine testing must be completed within 30 days before dental cleanings. Offer valid from 2/10/25 to 4/10/25. Cannot be combined with other offers or promotions, except Thrive Plus membership discounts. Thrive Plus members receive their membership discount of 10% off dental cleanings before the $100 discount is applied. Offer valid for dental cleanings only and at select locations; excludes exams, extractions, radiographs, and oral surgeries. Subject to availability.
15% Off Life-Saving Prevention*
Parasites can kill—But you can protect! Through 6/30/25, stack up on savings for medication that can save your pup. ProHeart 12 is just 1 in-hospital dose for 1 whole year of heartworm protection, a life-threatening disease present in every state. Enroll your pet today, then schedule a visit! *Valid 4/1 – 6/30/2025. In-hospital purchase only. Cannot be combined with other promotions or discounts except for Thrive Plus member discounts and other parasite treatment related offers and promotions. Discount applies to ProHeart 12. Availability of products may vary. While supplies last. The offer does not include the cost of additional services, such as exams or diagnostic tests, that may be needed to fulfill a parasiticide prescription. IMPORTANT SAFETY INFORMATION and full prescribing information at ProHeart12PI.com.
Our Veterinary Services
Heartworm Prevention
Another key component of helping to maintain your pet’s health and happiness is having them on reliable, consistent heartworm preventative.
Heartworm disease is serious and potentially fatal to our dogs and cats. Heartworms are spread by mosquito bites and can grow up to a foot long, living in the heart and lungs of our beloved pets.
Spay & Neuter
Unless you intend to breed, we recommend having pets spayed or neutered. Pets that have been spayed or neutered tend to live longer and have healthier lives.
Diagnostic Testing
It's hard to provide care without knowing the root of what is ailing your pet, which is why diagnostic testing is so important. Diagnostic testing can include laboratory testing (blood, urine, and fecal) and diagnostic imaging like X–rays, CT, MRI, and ultrasound.
Preventive Pet Dental Care
From routine cleanings to tooth extractions, the Thrive Pet Healthcare network of Primary Care veterinarians and Dental Specialists is here to keep your pet's smile fresh! Our general practices can take care of everyday dental maintenance with outstanding regular check-ins, cleanings, and basic surgeries.
Meanwhile, our specialty veterinarians are prepared to handle more complex or chronic dental cases like a root abscess, jaw fracture, abnormal tooth formation, or advanced periodontal disease. These doctors are highly trained within the field of veterinary dentistry and have access to specialized equipment, typically unavailable at primary care clinics.
Wellness Exams
Regular wellness exams allow us to catch underlying health problems early, provide consistent preventative care, and support your pet’s overall health and well-being.
Sick / Illness Exams
Our veterinarians are skilled in diagnosing common problems that affect our pets like vomiting, itching, lumps, limping, and more.
Vaccinations
Vaccines are essential for preventive care and can increase the chances of a longer, happier life for pets. Ensuring that pets are consistently up to date with their vaccinations can help prevent contracting disease or help lessen the severity of symptoms if a disease is contracted.
Flea & Tick Prevention
Fleas can cause itchy skin, skin infections, and spread tapeworms. Ticks can carry disease such as Lyme Disease, Ehrlichiosis, and more.
End-Of-Life Care
We will be by your side during this time of need to offer both medical assistance and emotional support.
Nail Trims
The occasional taps, scrapes, and scratches that happen when playing with your pet means it's time for a trip to your local veterinarian or boarding facility! Trimming your pet's nails is a healthy part of their life, and can lead to greater comfort in everyday activity.
Emergency Care
As pet parents, we dread the thought of our fur-children ever getting sick enough to require emergency care. Unfortunately, accidents and illnesses do occur, so our exceptional emergency care teams are here to help in your time of need.
More About Us
Katrina Thornton
DVM, Medical Director
Dr. Katrina Thornton is the Medical Director at Penfield Veterinary Hospital. She is originally from Rochester and decided to come back to the area for work. She earned her Doctorate of Veterinary Medicine from Purdue University in 2017. Prior to that, Dr. Thornton earned her bachelor’s degree in biology and an associate’s degree in veterinary technology from Medaille College. She has a strong interest in public health and the one health concept, which lead Dr. Thornton to also complete a master’s degree in public health through the University of Minnesota while concurrently attending veterinary school. Her professional interests are focused on behavior, nutrition, infectious disease, and preventative medicine. She has an adorable hound mix named Jack and a playful cat named Lilly. She enjoys kayaking with her dog, baking, archery, and spending time with her family and friends. She is USDA Health Certificate Accredited.
Erik Herrema
DVM
Dr. Erik Herrema was born and raised in Irondequoit. Dr. Herrema attended Bucknell University, where he graduated in 1993 with a Bachelor of Science in chemical engineering. Following college graduation, Dr. Herrema was employed as an environmental chemist by Target Environmental, located in Columbia, MD. After two years at Target, Dr. Herrema decided to pursue a career in veterinary medicine. He spent two years at Alfred University as a graduate assistant lacrosse coach for the men’s varsity lacrosse team while acquiring a master’s degree in secondary education. Dr. Herrema was admitted to the University of Pennsylvania School of Veterinary Medicine in 1999 and was awarded his VMD degree in 2003. Dr. Herrema was the recipient of the Leonard Pearson Prize (the school’s highest honor awarded to the fourth-year student who demonstrates the best potential for professional and/or academic leadership in veterinary medicine) and The American College of Veterinary Radiology Award at his graduation. He is USDA Health Certificate Accredited.
Julieann Ragone
DVM
Dr. Julieann M. Ragone is an associate veterinarian at Penfield Veterinary Hospital. She has cared for animals since 2002 and has worked as a veterinarian since 2010. She earned her Doctorate of Veterinary Medicine from the University of Illinois in 2009. Prior to that, she attended SUNY Geneseo, where she received her bachelor’s degree in biology. Before joining the Penfield Veterinary Hospital team, she completed a rotating internship at Veterinary Specialists & Emergency Services and worked at the Animal Hospital of Rochester and the Animal Clinic of East Ave.
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