Management Team
Lynn Hoak, Hospital Manager
Lynn Hoak came on board with Monroe Veterinary Associates in May 2002 as a Client Service Representative at the Animal Emergency Service. After three years as support staff in the fast-paced environment of emergency medicine, she took a position in Administration. Helping Penfield Veterinary Hospital with the transition into the Monroe Veterinary Associates group in 2006, she stayed on as a Supervisor and then became Hospital Manager.
Her professional interests include client relations, veterinary economics, hospital growth, staff development and Practice Management.
Born and raised in Henrietta, the youngest of six siblings, she has one daughter, two dogs, two cats and a goldfish. Her personal interests are camping, hiking with her dogs, gardening, reading and spending time with her large family!
Becky Kelly, LVT,LATG—Tech Supervisor
Becky Kelly is the head technician at the Penfield Veterinary Hospital. She is a licensed veterinary technician and animal technologist and has been part of the hospital team since 2001. Becky enjoys working at Penfield Veterinary Hospital because it focuses on meeting the needs ot its patients and clients and it offers state of the art health care. Outside of work, she enjoys hiking, horseback riding, crafts, ministry, playing different musical instruments, and reading. She shares her home and life with her St. Bernard, Laya and two cats Porky and Toby.
Michelle Klaver, Kennel Supervisor
Kennel supervisor Michelle Klaver joined the Penfield Veterinary Hospital staff in 2005 and has worked in the animal care field for ten years. She loves working with the compassionate fun team at Penfield Veterinary Hospital and believes in giving the best quality care around.
Michelle likes to spend her free time watching football and Nascar and spending time with her two dogs, Akira and Flanagahn and three cats, Nidiya, Alabastar, and Papa John. She also enjoys reading, going to concerts, and tennis.